What happens if I leave UK Web Marketing

Most agency exits are messy on purpose — the agency owns the domain, the hosting, the CMS login, the analytics, and the customer database, so leaving means rebuilding from zero. UK Web Marketing is set up the opposite way. You own everything from day one. Leaving is a checklist, not a crisis.

What you already own (whether you stay or leave)

• Your domain — registered in your name, at your chosen registrar. I never own a client domain.
• Your CRM data — Capsule account in your name (Growth Engine).
• Your newsletter list — Resend EU account in your name (Growth Engine).
• Your customer database — anything captured via forms is yours.
• Your Stripe / payment data — your accounts, not mine.

If you walk away tomorrow, those are all still yours. There’s nothing for me to “release”.

What gets handed over when you cancel

Within 14 days of cancellation, you receive:

1. A zip of the rendered static site — every HTML page, CSS file, JS bundle, image. Drop into any host (Netlify, Cloudflare Pages, GitHub Pages, even a £3/mo shared host). It works without me.
2. The full Astro source code on GitHub. The repo is transferred to your GitHub account. Any developer can pick it up — Astro is a popular open-source framework with good docs.
3. CRM export (Growth Engine) — Capsule CSV with every contact, note, and tag.
4. Newsletter subscribers (Growth Engine) — Resend EU CSV with subscriber emails, opt-in dates, segments.
5. Form submissions archive — CSV of every contact form submission ever received.
6. DNS export — a text file with all current DNS records so a successor can rebuild the setup.

I do this work whether you ask for it or not. It’s part of the £45.

Where to host afterwards

Two routes most clients take:

Cheapest — Cloudflare Pages or Netlify free tier. Drop the zipped site in, point your domain, done. £0/mo for the hosting. You don’t get the ongoing edits, CRM, newsletter, or articles — just the site as it was when you left.

Hand it to another developer — give them the GitHub repo. Any agency that knows Astro can pick it up. The build is documented; there’s no proprietary tech to learn.

What you lose by leaving

Honest list:

• The ongoing content edits (was unlimited on every tier)
• The 2 articles/month written for you (Growth Engine)
• The CRM and newsletter setup as a managed service (you can keep the accounts, but I stop maintaining them)
• The compliance posture monitoring (sub-processor changes, accessibility audits, etc.)
• WhatsApp access to me

The site keeps running indefinitely as long as you host it somewhere. You just stop getting the human behind the keyboard.

”What if I want to come back?”

Within 30 days, the site spins back up at the URL it was on. After 30 days, treated as a fresh build. Either way, no hard feelings.